How to Find a Roofer You Can Trust

If you're like many roofing contractors, you might avoid insurance restoration work due to the expense, hassle and complication of creating an estimate. That is, until now. The GAF ScopeConnectSM service simplifies the creation of an insurance scope of work so you can take on restoration work with more ease.Using Cutting-Edge Technology to Facilitate EstimatesGAF is committed to making tools available that help roofing contractors succeed. The GAF ScopeConnectSM Service addresses some of the challenges many contractors face with insurance restoration work.The service delivers a complete insurance scope of work prepared by Symbility trained and Xactimate certified estimators. Any contractor—GAF-certified or not may use the service and receive an estimate within 24 hours*. You don't need specialized training, dedicated personnel, or a subscription.Putting Insurance Restoration Work within ReachAs the country continues to see more severe weather events, contractors have the opportunity to expand into the insurance restoration market. The GAF ScopeConnectSM Service removes some of the barriers that typically have made it difficult to enter this space.To use the service, you simply provide a property's address and answer a few questions. Within a day, you'll receive the scope of work needed for the job in an insurance industry standard format (e.g., Xactimate or Symbility).The GAF ScopeConnectSM Service has enabled GAF Certified Contractor* Owen McKinney, who owns Rodger That Home Improvement LLC in Fayetteville, North Carolina, to do more insurance restoration work. He had previously walked away from these jobs due to the complexities involved with estimates.Leveling the Field for Roofing ProfessionalsSince preparing estimates in an industry-standard format yourself requires special software and training, McKinney was at a disadvantage. He didn't have the budget to pay for the license or the spare time to learn the program. As a result, he resorted to searching for specialists familar with the software on social media and paying them to develop the estimates. While this method worked, it was inefficient and not cost-effective for him.McKinney's GAF territory manager first showed him the new service over lunch. On the day it launched, McKinney happened to be working on an insurance restoration job, so he decided to try it. McKinney shared that on the first project that he used it on, the GAF ScopeConnectSM service accurately estimated the job.Removing Barriers through Ease of UseThe intuitive design and functionality provided by GAF ScopeConnectSM impressed McKinney right away. He notes that it feels difficult to make errors while using the service."Essentially, you just type in the property address, note that it's got X amount of pipe boots, X amount of vents, one or two layers of shingles, and it gives you a breakdown."McKinney says that, in his opinion, the accuracy has been spot-on. And thanks to the success he's had, he plans to use the GAF ScopeConnectSM service for future insurance restoration jobs. "And the fact that they can do it within 24 hours,** that's fantastic."Growing Your Business's Restoration WorkloadIf you've been thinking about expanding your operations and adding more jobs through insurance restoration work, now is the time. The GAF ScopeConnectSM service provides the detailed estimates you need to succeed so you can take on these jobs with confidence.Curious to learn more? Visit gaf.com/scopeconnect to see a sample scope of work.*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use. Visit www.gaf.com/gaf-contractor-terms-of-use for details.**Terms and restrictions apply. Visit gaf.com/scopeconnect for details.

If every day was sunny, mild, and a pleasant 75 degrees, there'd be little reason to wonder about the best time to replace a roof. Of course, not everyone lives in areas with ideal weather conditions, as climates vary greatly across the country.So if a client ever asks, "When is the best time to replace a roof?" your answer will likely vary based on where they live and what each season is like. However, you can share some general pointers in response. Here's what to consider for each season to help answer the question, "when is the best time to replace a roof?"SpringSpringtime is traditionally recognized as the kickoff of roofing season, as outside temperatures begin to warm and activity increases. Thanks to melting ice and snow, it's also the time of year that homeowners may want to have their roofs checked out for damage.While spring offers outdoor temperatures that are more friendly for workers, the season also typically comes with an increased chance of severe thunderstorms (and potentially tornados, depending on the region). Spring is usually a good time to schedule a roof replacement if you just monitor the weather forecast for major events to help reduce the chance of delays.SummerWith spring showers in the rearview, most areas of the country see longer stretches of nice weather during summertime, which lends itself well to working outside. Accordingly, summer tends to be the most ideal time for installing a new roof.But with potentially hot days, when is the best time to replace a roof in the summer? Workers will need to start as early in the day as possible because temperatures are usually cooler in the morning. Depending on the forecast temperatures, the job may need to be spread over a few days, so most of the work can be done in the morning hours before it gets too hot. It's also wise to remind customers that workers will need to have breaks in the shade and access to water to stay hydrated.FallThe autumn months can be an equally good time for a roof replacement as summer, as the hot and hazy days have passed, and severe weather isn't as common. The only exception to this is if you're working in an area prone to hurricanes. Hurricane season runs through the end of November and can cause project delays.In addition to the favorable weather, fall is a popular season for roof replacement because many property owners want to fortify their homes and buildings with a new roof before the winter months.WinterIn some areas of the country, it may be possible to continue roofing installations year-round, including during the winter. In southern regions, for example, roofing replacements can often be completed in the winter, as there's less chance of inclement weather. Temperatures may drop, but not as drastically as in areas that see ice and snow more regularly. Of course, it's still important to reference the relevant local forecast when scheduling upcoming work.Sustained stretches of very cold weather does not constitute suitable weather for the installation of asphalt shingles. All self-sealing shingles must be exposed to warm, sunny conditions for several days before they completely seal. Before sealing occurs, shingles are vulnerable to blow-offs and wind damage. Shingles installed in fall or winter may not seal until the following spring. Shingles that are not exposed to direct sunlight, adequate surface temperatures, or that are not fastened or installed properly may never seal. Failures to seal, blow-offs, and wind damage under these circumstances result from the nature of self-sealing shingles, and are not covered under most manufacturer's warranties. Be sure to follow the manufacturer's instructions for proper installation. While most provide guidance about cold weather installations, it will ultimately be up to you to exercise discretion about when to move forward with an installation vs. postponing the work until more favorable weather conditions are present.Other Factors That May Affect Project TimingWhile weather is likely the leading factor that can disrupt scheduled roofing work, if you want to best answer your client's question of "when is the best time to replace a roof?" you'll need to take other factors into account when setting timeline expectations for property owners. One such consideration is the lead time needed for materials. If your customer chooses an uncommon color or a specialty product, it may take longer for materials to arrive.Another factor to weigh is your own backlog. If your production calendar is booked weeks out, clearly communicate the timing to your customers with the knowledge that weather events could impact the schedule. Regularly communicating with customers and setting accurate expectations are key to a positive experience.Looking to learn more roofing best practices and further expand your knowledge base? Check out GAF's CARE Contractor Training Center to help build your skill set and receive valuable training.

If your commercial building needs a new roof or repair, it might be time to call in a professional roofer. You might have a few contractors in your area, so knowing what questions to ask a roofer can help you find the right one for the job. In addition to requesting examples of their past work, here are eight questions to ask a roofing contractor before hiring them.1. Are You Licensed and Insured?Not all states require licensing but many do, and you'll want to see proof that the contractor is licensed in the state they'll be performing work for you.In many cases, roofing contractors who advertise their services are required to include their license number in the advertisement. Most states that require licensing have online portals where you can verify that the contractor's license is in good standing.Insurance is also important, as sometimes not all jobs go smoothly. The contractor should be covered in case an unfortunate incident occurs.2. Does Your Company Hold Manufacturer Certifications?Roofing manufacturers may offer several certification levels, helping you know what level of service and experience to expect. For instance, GAF Master Select contractors are required to complete ongoing training and be properly licensed and insured. Additionally, they must have at least $1 million in general liability insurance coverage and a satisfactory Better Business Bureau rating, among other requirements.Not every contractor can achieve certification. In fact, only 1% of roofing contractors in the US achieve the GAF Master Select status. This status means the contractor has been vetted by the manufacturer, meets strict requirements for quality control and can potentially offer enhanced warranties on roofing systems.3. Are Your Workers Certified?Many training programs and certifications are available for roofing installers, such as the National Roofing Contractors Association ProCertification® training program and the GAF CARE Contractor Training Center.You want to be sure the people working on your roof understand the proper repair and installation methods for your roofing system. Seeing what certifications they hold can confirm their roofing knowledge and familiarity with the products you're looking to install.4. Is Your Company a Member of Any Industry Associations?Membership in an industry association can demonstrate a roofing contractor's professionalism and commitment to their industry. In addition to regional, state, or national roofing associations, some commercial roofing contractors belong to associations designed for building owners and facility managers, such as the Building Owners and Managers Association or the International Facility Managers Association.If you're a member of either of these organizations, your membership list could be a good place to start your search for a commercial roofer.5. What Is Your Project Timeline and Process?The contractor should consider all aspects of your project when planning it. Ensure they'll install quality roofing systems and solutions, and share any concerns you may have—before work begins. For instance, you may be concerned about how construction may affect building occupants, including noise levels and parking. Your contractor should be able to review a plan with you that addresses these concerns.They should also give you a project timeline from start to completion and be able to explain their process, which can include:Initial site inspectionRepair or replacement recommendationsEstimate developmentProject timelinePlans to minimize disruptionsHow they'll handle and communicate unexpected issuesWarranty options6. How Do I Prepare for the Roofing Project?Determine if you need to take any steps to prepare for the project. For example, your contractor should suggest how to inform building occupants about the upcoming work and how long it will last. Also, if you have neighbors close by or share parking lots, they'll need to be notified too.Every project and building is different, so other preparations may need to happen before the project begins. Your contractor can identify any additional needs as part of their inspection and planning process. In most cases, the contractor will handle precautions—like roping off parking areas or protecting landscaping—and they should communicate that to you before your project begins.7. How Much Will the Project Cost? Are There Contingencies?Most commercial roofing contractors include the project cost in their bid package, but you should also ask about contingencies. A contingency is typically a small percentage of the total project cost that may be included to cover surprises during a roofing project, such as mold or rot. Making unexpected repairs will increase the project's cost. So, understand whether a contingency is included in your estimate so you can financially prepare.8. Do You Have a Maintenance Program for Repair Work?Once your roof has been installed, it's important to take care of it. Ask the contractor if they offer a maintenance program that includes an annual inspection of your roof. This is a great way to assess the health of your roof after a year's worth of weather. Any issues can be addressed before they turn into larger problems.By having a maintenance program in place, you can build a lasting relationship with your commercial roofing contractor and may even be able to extend your roof's warranty. If your contractor participates as a GAF Certified Maintenance Professional® you could be eligible for a 25% warranty extension with the completion of required inspections and proper documentation.Signing with a Commercial Roofing ContractorKnowing what to look for when hiring a roofer is the first step toward a successful project. Now that you know some of the questions to ask a roofer, interviewing them should be more straightforward. Their answers can help you decide if they're the right fit for your project. Keep in mind that it's wise to meet with and interview multiple commercial roofing contractors before signing a contract.Ready to take the next step? Find roofing contractors certified by GAF* in your area and schedule a time to talk about the commercial work you need completed.*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the GAF Contractor Terms of Use.