D01_Articles_AboutCommercialRoofing

Contact GAF

Roofing Contact Information

Find contacts for roofing products, residential and commercial field offices, ventilation products, ornamental iron, ductwork, WeatherSide and TruSlate products, and more.  

 

Phone

   

877-GAF-ROOF 
(877-423-7663)

 

For Orders
Select Option 1

Contractor Support
Select Option 2

Warranties, Guarantees, and Claims
Select Option 3

Technical Assistance
Select Option 4

Master Flow® Ventilation
Select Option 5
Direct: 800-755-9392
For Master Flow® Warranty Questions:  Click Here 
For Master Flow® Technical Questions:  Click Here  

Other Support Departments
Select Option 6

 


Social Media
   

Facebook
Send inquiries to GAF - Roofing on Facebook Messenger



Email
 
 

Customer Care

All inquiries regarding product order placement, product availability, shipment tracking, and jobsite deliveries

Hours: 7:30 am - 6:30 pm EST, Monday-Friday

Commercial Customer Care 

customercarecommercial@gaf.com

Residential Customer Care

customercareresidential@gaf.com



Warranty Claims

Claims involving Residential Warranties or Commercial Guarantees

Hours: 8:30 am - 5:00 pm EST, Monday-Friday


Residential

warrantyclaims@gaf.com

Commercial 

guaranteeleak@gaf.com



Technical Sales Support Services

Technical help with all of GAF’s products and written confirmation to our customers with letters of intent, system letters, technical application letters, and wind calculations

technicalquestions@gaf.com

Hours: 8:30 am - 5:00 pm EST, Monday-Friday



Contractor Services

Inquiries regarding the Certified Contractor Program and residential warranties including registration, edits to your existing warranty, and transfer information

ccp@gaf.com

Hours: 7:30 am - 6:00 pm EST, Monday-Friday

 

 

Guarantee Services

All inquiries regarding commercial guarantee support including registration, coverage, and transfer information

guaranteeservices@gaf.com

Hours: 7:30 am - 6:00 pm EST, Monday-Friday

 

 

Design Services

Answers questions and provides assistance with everything from master specification preparation, to completing submittals related to your project at no charge to Contractors, Specifiers and Architects

designservices@gaf.com

Hours: 8:00 am - 5:00 pm EST, Monday-Friday

 

 

Tapered Design Group

Tapered insulation take-offs and drawings for architects, contractors, and distributors 

tdg@gaf.com

Hours: 8:30 am - 5:00 pm EST, Monday-Friday

Claims

Find a Field Sales Office

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